As an ambitious Business Analyst who has spent over three years honing her craft in the IT industry, I acquired profound background of Fintech, eLearning, and Marketing domains. My specialty lies in several core areas including business process enhancement, adept requirement gathering, comprehensive documentation and proven stakeholder management. I also thrive in troubleshooting and problem-solving, underpinned by a strong technical background that offers a solid comprehension of complex system dynamics. I am proud to have successfully spearheaded the implementation of a new product "Mortgage loan application for real estate" from initiation to customer launch. I effectively executed and enhanced business analysis processes resulting in the substantial improvement of team productivity and efficiency for each project I was involved in. In the realm of communication, I believe in building close working relationships based on trust. This has allowed me to foster enhanced communication processes between teams and customers, leading to a significant reduction in change requests. A testament to my dedication to my profession, I have been a speaker at a BA meet-up, presenting on "Restoring documentation on legacy projects" .