Business account manager (Platform)

SoftSwiss is a rapidly growing IT product company that always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.

If you are fast thinking, nice speaking and self-organized, we would like to get your request for this position.

Responsibilities:

• Establish and nurture strong long-term relationships with clients and key people on client’s side
• Understand client business specifics and how it operates
• In collaboration with the team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
• Create client’s development plan and strategy
• Be responsible for the general client satisfaction and growth in close collaboration with casino platform team
• Resolve ongoing issues and problems
• Forecast and track key projects metrics

Requirements:

• Fluent English, both written and verbal
• Strong communication, negotiation and team collaboration skills
• Strong knowledge of IT industry and how the major processes function
• 2+ years in account management and/or customer success management
• Previous experience with creating and implementing strong relationships with clients

Work conditions:

• Opportunity to join one of the most progressive and fast-growing IT spheres
• Full-time schedule
• Modern office in a 5-minute walk from a subway station
• Comfortable workplace
• High salary with a KPI-based motivation system
• Medical insurance + Gold AllSports card + 25 days of vacation + 5 SICK DAYS
• Half-year corporate bonuses
• Training, English courses