Server Support Team Leader​​​​​​​ (UFL, console football UE4-project)

з/п не указана

Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

Vizor Games will be happy to bring into the fold a talented Server Support Team Leader!

Our team unites creative professionals who have great effort to develop a top-quality project for gaming consoles. If you possess an experience in game development or are just a gamer to the core, you are welcome to be a part of our international team, where your skills and creativity will be boosted, and the possibility for growth will always be in game!

Technical skills:

  • Detailed knowledge of Zabbix/Nagios/Logs Explorer GCP* monitoring systems.
  • Experience with Grafana (fine tuning and detailed knowledge of the system)
  • Knowledge of Linux(RHEL/CentOS) at the level of a confident user.
  • Experience in managing a team of 10> people in live technical support
  • Strong knowledge and hands-on work with cloud platforms GCP/AWS
  • Knowledge of the ITIL methodology will be a plus
  • Work experience and troubleshooting Tableau Server will be a plus.

Responsibilities:

  • Fully responsible for the production network infrastructure, including Server application maintenance, monitoring and support.
  • Full management of a team of support engineers on a 24/7 basis, both as a Lead Engineer and as a Resource Manager of the team.
  • When needed you will help as 3rd line engineer, fixing and maintaining issues that are faced by the end user and system performance.
  • Creating, documenting, and implementing robust and practical IT infrastructure processes, processes of the issues notification and ensuring that the Server Support Team are working to their agreed SLAs.
  • Creation and maintenance of a database of triggers and notifications, as well as the creation of a system for escalating problems with the involvement of DevOps, DBA and GameDev teams in the solution.

We offer:

  • Official employment;
  • Competitive declared salary, sick-leaves, holidays and vacations; Salary pegged to the US Dollar for every employee;
  • Medical insurance;
  • Distance English lessons;
  • Referral bonuses;
  • Social benefits;
  • Corporate events, conferences.

Ключевые навыки

AWS
Linux
Team management
Teamleading
Zabbix
Grafana
CGP

Вакансия опубликована 27 декабря 2021 в Минске

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